The Secrets of High Performance: Science Edition
Nicole has spent the last four years researching high-performing IT teams, and the impact of IT performance on organizational performance. In this talk, she will present the key factors that enable not just higher throughput but also higher stability and quality, lower cost, and happier teams. Discover how continuous delivery and lean management practices produce higher IT performance (and indeed what IT performance means), along with how to measure culture and its impact on our work. Learn the patterns and practices used by high-performing organizations to outcompete their peers.
Dr. Nicole Forsgren is an IT impacts expert who is best known as the lead investigator on the State of DevOps Reports. She is a consultant, expert, and researcher in knowledge management, IT adoption and impacts, and DevOps. Nicole is the CEO & Chief Scientist at DevOps Research and Assessment (DORA). In a previous life, she was a professor, sysadmin, and hardware performance analyst. Her work has been featured in various media outlets and several peer-reviewed journals and conferences. She holds a PhD in MIS and a Masters in Accounting.